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IF YOU HAVE A COVID-19 RELATED QUERY BUT YOU HAVE NO SYMPTOMS THEN PLEASE VISIT nhsinform/coronavirus or


PHONE 0800 028 2816


IF YOU HAVE COVID-19 SYMPTOMS INCLUDING A NEW CONTINUOUS COUGH OR FEVER THEN SELF ISOLATE AT HOME FOR 7 DAYS, FAMILY MEMBERS WITH NO SYMPTOMS MUST ISOLATE AS WELL FOR 14 DAYS, EVEN IF THEY ARE WELL.


DO NOT CONTACT YOUR GP PRACTICE


VISIT nhsinform/coronavirus FOR MORE INFORMATION


IF YOU FEEL YOUR CONDITION IS WORSENING AND YOU ARE STRUGGLING TO COPE WITH SYMPTOMS THEN PHONE 111


IF YOU HAVE A NON COVID-19 RELATED MEDICAL PROBLEM THAT IS WORSENING AND YOU NEED TO SPEAK TO A DOCTOR THEN PHONE 07927 123390


THIS LINE WILL OPERATE FROM 8AM TO 6PM MONDAY TO FRIDAY


IF YOU REQUIRE TO ORDER REPEAT PRESCRIPTION OR HAVE A PRESCRIPTION OR MEDICATION QUERY, BETWEEN THE HOURS OF 10AM TO 3PM MONDAY TO FRIDAY


PHONE 01383 855113


YOUR CALL WILL NOT BE ANSWERED OUTWITH THESE TIMES

In Times of Bereavement

In the unfortunate event that a person has passed away, there are three things that must be done in the first few days;

  • Get a medical certificate from your GP or hospital doctor (this is necessary to register the death)
  • Register the death within 5 days (8 days in Scotland). You will then receive the necessary documents for the funeral.
  • Make the necessary funeral arrangements.

Register the death

If the death has been reported to the coroner (or Procurator Fiscal in Scotland) they must give permission before registering the death.

You can register the death if you are a relative, a witness to the death, a hospital administrator or the person making the arrangements with the funeral directors.

You can use the ‘Register a Death’ page on the gov.uk website that will guide you through the process. This will also explain the registration process for Scotland and Northern Ireland.

Arrange the funeral

The funeral can usually only take place after the death is registered. Most people use a funeral director, though you can arrange a funeral yourself.

Funeral directors

Choose a funeral director who’s a member of one of the following:

These organisations have codes of practice - they must give you a price list when asked.

Some local councils run their own funeral services, for example for non-religious burials. The British Humanist Association can also help with non-religious funerals.

Arranging the funeral yourself

Contact the Cemeteries and Crematorium Department of your local council to arrange a funeral yourself.

Funeral costs

Funeral costs can include:

  • funeral director fees
  • things the funeral director pays for on your behalf (called ‘disbursements’ or ‘third-party costs’), for example, crematorium or cemetery fees, or a newspaper announcement about the death
  • local authority burial or cremation fees

Funeral directors may list all these costs in their quotes.



 
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