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IF YOU HAVE A COVID-19 RELATED QUERY BUT YOU HAVE NO SYMPTOMS THEN PLEASE VISIT nhsinform/coronavirus or


PHONE 0800 028 2816


IF YOU HAVE COVID-19 SYMPTOMS INCLUDING A NEW CONTINUOUS COUGH OR FEVER THEN SELF ISOLATE AT HOME FOR 7 DAYS, FAMILY MEMBERS WITH NO SYMPTOMS MUST ISOLATE AS WELL FOR 14 DAYS, EVEN IF THEY ARE WELL.


DO NOT CONTACT YOUR GP PRACTICE


VISIT nhsinform/coronavirus FOR MORE INFORMATION


IF YOU FEEL YOUR CONDITION IS WORSENING AND YOU ARE STRUGGLING TO COPE WITH SYMPTOMS THEN PHONE 111


IF YOU HAVE A NON COVID-19 RELATED MEDICAL PROBLEM THAT IS WORSENING AND YOU NEED TO SPEAK TO A DOCTOR THEN PHONE 07927 123390


THIS LINE WILL OPERATE FROM 8AM TO 6PM MONDAY TO FRIDAY


IF YOU REQUIRE TO ORDER REPEAT PRESCRIPTION OR HAVE A PRESCRIPTION OR MEDICATION QUERY, BETWEEN THE HOURS OF 10AM TO 3PM MONDAY TO FRIDAY


PHONE 01383 855113


YOUR CALL WILL NOT BE ANSWERED OUTWITH THESE TIMES

Test Results

When you attend for a test of any kind you will be told how long you should expect to wait for the results. Please bear this in mind and call the surgery after/between/before 00.00 once sufficient time has elapsed.

Our reception staff are not qualified to comment on results therefore it is your responsibility to check them and make any necessary follow-up appointment with the doctor.

Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.

 
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